Privacy Policy

1. Introduction

Welcome to ConvertSpring. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you submit a website URL and email address for our conversion optimization audit.

2. Data We Collect

When you use our services, we collect:

• Contact Information: Your email address (which you provide to receive the audit results).
• Website Details: The URL of the website you submit for analysis.
• Audit Metadata: Technical signals and metrics extracted from the publicly accessible version of your website (via Google PageSpeed Insights and parser tools).
• Onboarding & Booking Data: Information you voluntarily share during the qualification questionnaire (e.g. industry, budget, growth goals) and call booking details.

3. How We Use Your Data

We use the collected data to:

• Generate your website speed and conversion effectiveness report.
• Send you transactional emails containing the audit results, upcoming booking details, and abandonment reminders.
• Qualify your business fit for our optimization services.
• Provide you with internal CRM context for our discovery calls.

4. Lawful Basis and Data Retention

We process your personal data under the lawful basis of consent and legitimate interest in delivering the requested website audit. We retain your data only for as long as necessary to fulfill the services outlined or until you request deletion.

5. Security

All personal information is secured using Row-Level Security (RLS) policies within our database and is transmitted securely over HTTPS. We never share or sell your contact information to third parties.

6. Contact Us

If you have questions about this policy or wish to request the deletion of your personal data, please contact us at:
Email: privacy@contact.convertspring.com